ContentFly Inc (“Draft”) provides a content generation service through its website located at contentfly.com or draft.co (“Site,” and together with such service, including any updated or new features, functionality and technology, collectively the “Services”). This Agreement applies to anyone (“You”/”Writer”) who agrees to provide Content (as defined below).

By subscribing to provide Content through the Services as a Writer, you agree to these terms on the Effective Date. Please read them carefully as they set out the legal agreement between You, the Writer, and ContentFly Inc.

ContentFly Inc respects the privacy of Writers. For more information please see our Privacy Policy, located at https://help.draft.co/en/articles/4764042-privacy-policy (the “Privacy Policy”). By using the Services, Writer consents to ContentFly Inc’s collection, use and disclosure of personal data and other data as outlined therein.

THESE TERMS AND CONDITIONS (THE “AGREEMENT”) CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION ON YOUR LEGAL RIGHTS, REPRESENTATIONS, WARRANTIES, CONDITIONS, REMEDIES, OBLIGATIONS AND LIABILITIES THAT ARE APPLICABLE TO THE SERVICES SO YOU SHOULD READ IT CAREFULLY BEFORE USING THE SERVICES AND PROVIDING CONTENT. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST CONTENTFLY TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST CONTENTFLY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, AND (3) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE AGAINST CONTENTFLY RESOLVED BY A JURY OR IN A COURT OF LAW. BY AGREEING TO BECOME A WRITER AND PROVIDE CONTENT THROUGH THE SERVICES, YOU AGREE TO THIS AGREEMENT HEREOF. IF YOU ARE AN AGENT OR EMPLOYEE OF AN ENTITY, YOU REPRESENT AND WARRANT THAT (I) THE INDIVIDUAL ACCEPTING THIS AGREEMENT IS AUTHORIZED TO ACCEPT THIS AGREEMENT ON SUCH ENTITY'S BEHALF AND TO BIND SUCH ENTITY, AND (II) SUCH ENTITY HAS FULL POWER, CORPORATE OR OTHERWISE, TO ENTER INTO THIS AGREEMENT AND PERFORM ITS OBLIGATIONS HEREUNDER. IF YOU DO NOT ACCEPT THESE TERMS, THEN DO NOT USE THE SERVICES OR PROVIDE ANY CONTENT.

1. DEFINITIONS.

For the purposes of this Agreement, in addition to the capitalized terms defined elsewhere in this Agreement, the following terms shall have the meanings ascribed to them as follows:

“Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity.

“Control”, for purposes of this Agreement, means direct or indirect ownership or control of more than fifty percent (50%) of the voting interests of the subject entity;

“Content” means the requested content made available to ContentFly Inc by Writer.

“Effective Date” means the date the Writer signs up with the Services and agrees to provide Content.

“Fee” means the fees payable by ContentFly Inc to Writer for each piece of Content;

“Malicious Code” means viruses, worms, time bombs, Trojan horses and other harmful or malicious code, files, scripts, agents or programs; and

“Term” has the meaning ascribed to that term in Section 10.1.

2. Provision and Use of the Services.

2.1 Provision of Services.

Subject to the terms and conditions of this Agreement, ContentFly Inc shall make the Services available to Writer for the purpose of Writer providing the Content during the Term. Writer’s right to use the Services during the Term shall be in accordance with any additional conditions, restrictions or parameters specified in this Agreement as ContentFly Inc may publish on the Site from time to time located at https://help.draft.co/en/articles/6295514-writer-agreement .

2.2 Writer Accounts.

Writer accounts are for use by the Writer only and cannot be shared or used by anyone else. Writer is responsible for maintaining the confidentiality of Writer’s account and password details, if any, and is fully responsible for any and all activities that occur under Writer’s account and password. If Writer chooses to register for the Services, Writer (a) agrees to undergo background checks as may be required by ContentFly Inc, subject to the terms and conditions of this Agreement, and (b) will provide and maintain true, accurate, current, and complete information about Writer as prompted by the Writer accounts.

2.3 Background Checks.

Writer may be required to undergo one or more background checks in order to register with ContentFly Inc or to access and use certain features of the Services, and Writer agrees that ContentFly Inc may use any and all information Writer has provided to ContentFly Inc for conducting such background checks, including providing such information to a third party ContentFly Inc engages to conduct such background checks on ContentFly Inc’s behalf. Writer agrees that as part of any background check, ContentFly Inc may obtain information about Writer, including Writer’s criminal and driving records, and Writer agrees to provide any information or authorizations necessary to facilitate ContentFly Inc’s access to such records. Writer hereby consents to the preparation of any background reports by a third party and the release of such reports to ContentFly Inc and/or ContentFly Inc’s designated representatives and agents, and to assist ContentFly Inc in determining Writer’s eligibility to use the Services or to evaluate Writer’s continued compliance with this Agreement. To this end, Writer hereby authorizes, without reservation, any state or federal law enforcement agency or court, educational institution, motor vehicle record agency, credit bureau or other information service bureau or data repository, or employer to furnish any and all information regarding Writer to ContentFly Inc and/or ContentFly Inc’s designated representatives and agents, and Writer authorizes ContentFly Inc’s representatives and agents to provide such information to ContentFly Inc. All background reports will be obtained in compliance with the Fair Credit Reporting Act. A summary of rights under the Fair Credit Reporting Act may be found on the Consumer Financial Protection Bureau website at: http://files.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf.

2.4 Writer Responsibilities.

Writer is responsible for all activities that occur in its account and Writer’s compliance with this Agreement. Writer shall: (i) have sole responsibility for the accuracy, quality, integrity, legality, reliability, and appropriateness of all Content; (ii) use commercially reasonable efforts to prevent unauthorized access to, or use of, the Content and Services, and notify ContentFly Inc promptly of any such unauthorized access or use; (iii) provide all Content in compliance with the requirements as set forth on the Site (including, without limitation, the timely submission of the Content); and (iv) comply with all applicable local, provincial, state, federal and foreign laws in providing the Content and using the Services.

2.5 Use Guidelines.

Writer shall not: (i) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share, creative derivative works of, or otherwise commercially exploit or make the Content or Services available to any third party (except that Writer may provide Content to ContentFly Inc’s customer as directed by ContentFly Inc); (ii) use the Content or Services to send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (iii) use the Services to send or store, or provide Content that is, infringing, obscene, threatening, libelous, or otherwise unlawful or tortious, including material that is harmful to children or violates third-party privacy or publicity rights; (iv) use the Services to send or store Malicious Code; (v) interfere with or disrupt the integrity or performance of the Services or the data contained therein; (vi) incorporate into the Content any content, information or materials to which third parties have any rights, whether by patent, copyright, trade secret or otherwise (“Third Party Materials”), unless the Writer has express written permission to incorporate such Third Party Materials without any additional expense to ContentFly Inc, and such express written permission must be (A) consistent with all rights granted to ContentFly Inc under this Agreement, and (B) provided to ContentFly Inc upon submission of the Content; or (vii) attempt to gain unauthorized access to the Services or its related systems or networks.

2.6 Publicity.

Neither party may issue press releases relating to this Agreement without the other party's prior written consent. ContentFly Inc may include the name and logo of Writer in lists of writers or vendors.

2.7 Non-Solicitation.

Writer acknowledges and agrees that Writer may be introduced to customers (“Customers”) of ContentFly Inc in the course of providing the Content as a result of significant investment and effort by ContentFly Inc. Accordingly, Writer hereby agrees that, where the Writer provides Content to or for a Customer and for two (2) years following last time it provided Content for such Customer, the Writer will not directly or indirectly contract with, enter into an agreement with, be employed by, solicit or seek to do business directly with such Customer or interfere in any way with any relationship between ContentFly Inc and any such Customer.

2.8 Non-Disparagement.

Writer shall not make any statements or references (orally, in writing, on social media, or otherwise) to any third party that disparage, ridicule, deprecate, condemn, criticize or malign ContentFly Inc, the Services, the Content, or ContentFly Inc’s business or operations.

3. Fees.

ContentFly Inc shall make available certain opportunities to write Content through the Services, which Writer can apply for. The Fees payable for such Content shall be specified through the Services. Writer shall be entitled to such Fee where (i) they apply to write such Content through the Services; (ii) that application is accepted; (iii) they provide the Content within the timelines specified; and (iv) such Content is accepted by the applicable end customer.

4. Invoicing and Payment.

Subject to the conditions in section 3 having been satisfied in full, Writer may submit to ContentFly Inc an invoice on a weekly basis for Fees specified in the applicable accepted application(s) in respect of the submitted Content. Such invoices shall typically be paid within 5 business days, but ContentFly Inc is under no obligation to pay Fees related to any disputed invoice. Writer is responsible for maintaining complete and accurate billing and contact information with ContentFly Inc.

5. OWNERSHIP RIGHTS.

5.1 Rights to Content.

The Writer hereby irrevocably assigns to ContentFly Inc all rights, title and interest in and to the Content (including without limitation all writings, productions, and any and all other works created by the Writer using or in connection with the Services) and all intellectual property rights (including without limitation copyrights, trade secret rights and all other intellectual property or proprietary rights) relating thereto. Writer agrees never to assert copyright, proprietary rights, moral rights, or other claims to any Content, except for the right to be paid in accordance with this Agreement; and Writer waives and agrees never to assert any moral rights Writer may have in the Content, including, for example, any rights of attribution or integrity.

5.2 Rights to the Services.

Subject to the limited rights expressly granted hereunder, ContentFly Inc reserves all rights, title and interest in and to the Services and Content, including all related intellectual property rights. No rights are granted to Writer hereunder other than as expressly set forth in this Agreement. Writer is permitted to access the Services solely for the purposes of Writer’s creation of Content hereunder.

5.3 Restrictions.

Writer shall not (and shall not allow any third party to): (i) modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Services except to the extent that enforcement is prohibited by applicable law notwithstanding a contractual provision to the contrary; (ii) circumvent any user limits or other timing or use restrictions that are built into the Services; (iii) remove any proprietary notices, labels, or marks from the Services; (iv) frame or mirror any content forming part of the Services; or (v) access the Services in order to (A) build a competitive product or service, or (B) copy any ideas, features, functions or graphics of the Services; or (vi) otherwise use the Services in violation of applicable law (including any export law) or outside the scope expressly permitted under this Agreement. Writer may not use any Content or any excerpt from any Content to promote its products or services. External citation to the Content is prohibited without ContentFly Inc’s express written permission.

5.4 Suggestions.

ContentFly Inc shall have royalty-free , worldwide, transferable, sublicenseable, irrevocable, perpetual, unrestricted license to use or incorporate into the Services and/or any other products or services any suggestions, enhancement requests, recommendations or other feedback provided by Writer or its Users relating to the Services.

5.5 Third-Party Services.

ContentFly Inc and/or the Services may provide links or other access to services, sites, technology, and resources that are provided or otherwise made available by third parties (the “Third-Party Services”). Additionally, Writer may enable or log in to the Services via various online Third-Party Services, such as social media and social networking services. Writer’s access and use of the Third-Party Services may also be subject to additional terms and conditions, privacy policies, or other agreements with such third party, and you may be required to authenticate to or create separate accounts to use Third-Party Services on the websites or via the technology platforms of their respective providers. Some Third-Party Services will provide ContentFly Inc with access to certain information that Writer has provided to third parties, including through such Third-Party Services, and we will use, store and disclose such information in accordance with our Privacy Policy. For more information about the implications of activating Third-Party Services and our use, storage and disclosure of information related to you and your use of such Third-Party Services within the Services, please see our Privacy Policy. ContentFly Inc has no control over and is not responsible for such Third-Party Services, including for the accuracy, availability, reliability, or completeness of information shared by or available through Third-Party Services, or on the privacy practices of Third-Party Services. ContentFly Inc encourages Writer to review the privacy policies of the third parties providing Third-Party Services prior to using such services. Writer, and not ContentFly Inc, will be responsible for any and all costs and charges associated with Writer’s use of any Third-Party Services. ContentFly Inc enables these Third-Party Services merely as a convenience and the integration or inclusion of such Third-Party Services does not imply an endorsement or recommendation. Any dealings Writer has with third parties while using the Services are between Writer and the third party. ContentFly Inc will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Third-Party Services.

6. CONFIDENTIALITY.

6.1 Definition of Confidential Information.

As used herein, “Confidential Information” means all confidential and proprietary information of ContentFly Inc disclosed to Writer, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, including the terms and conditions of this Agreement, the Content, the Services, business and marketing plans, technology and technical information, product designs, and business processes. Confidential Information shall not include any information that: (i) is or becomes generally known to the public without breach of any obligation owed to ContentFly Inc; (ii) was known to Writer prior to its disclosure by ContentFly Inc without breach of any obligation owed to the ContentFly Inc; (iii) was independently developed by Writer without breach of any obligation owed to ContentFly Inc; or (iv) is received from a third party without breach of any obligation by Writer or such third party owed to ContentFly Inc.

6.2 Confidentiality.

Writer shall not disclose or use any Confidential Information for any purpose outside the scope of this Agreement, except with ContentFly Inc’s prior written permission.

6.3 Protection.

Writer agrees to protect the confidentiality of the Confidential Information in the same manner that it protects the confidentiality of its own proprietary and confidential information of like kind (but in no event using less than reasonable care).

6.4 Compelled Disclosure.

If Writer is compelled by law to disclose Confidential Information, it shall provide ContentFly with prior notice of such compelled disclosure (to the extent legally permitted) and reasonable assistance, at ContentFly Inc’s cost, if ContentFly Inc wishes to contest the disclosure.

6.5 Remedies.

If Writer discloses or uses (or threatens to disclose or use) any Confidential Information in breach of confidentiality protections in this Agreement, Writer shall have the right, in addition to any other remedies available to it, to seek injunctive relief to enjoin such acts, it being specifically acknowledged by the parties that any other available remedies may be inadequate.

7. WARRANTIES AND DISCLAIMERS.

7.1 Warranties.

Each party warrants that it has the legal power to enter into this Agreement. Writer represents, warrants and agrees: (i) to provide the Content in a professional and workmanlike manner; (ii) none of the Content or any part of this Agreement is or will be inconsistent with any obligation Writer may have to others; (iii) all Content under this Agreement will be Writer’s original work and none of the Content (nor any creation, reproduction, use, production, distribution or exploitation thereof) will infringe, misappropriate or violate any intellectual property or other right of any person or entity (including, without limitation, Writer); (iv) to the best of Writer’s knowledge, the Content is accurate; (v) the Content will not be scandalous, defamatory, slanderous, libelous, obscene, constitute an invasion of privacy, violate any other personal rights, or otherwise be unlawful; (vi) all information that Writer provides to ContentFly Inc, including without limitation the information provided by Writer to ContentFly Inc for conducting background checks, are complete, true and accurate; and (vii) Writer has the full right to allow it to provide ContentFly Inc with the assigns and rights provided for herein.

7.2 Disclaimer.

EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, CONTENTFLY MAKES NO REPRESENTATIONS AND PROVIDES NO WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND SPECIFICALLY DISCLAIMS ALL IMPLIED REPRESENTATIONS, WARRANTIES AND/OR CONDITIONS, INCLUDING ANY REPRESENTATIONS, WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, TITLE, NON-INFRINGEMENT, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTENTFLY FURTHER DISCLAIMS ALL WARRANTIES (I) THAT THE SERVICES PROVIDED WILL BE FREE FROM ERRORS, OMISSIONS, DEFECTS, OR DELAYS IN OPERATION, OR FROM TECHNICAL INACCURACIES OR OTHER ERRORS; (II) THAT THE SERVICES SHALL NOT INFRINGE THE INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS OF ANY THIRD PARTY; (III) THAT THE SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THAT THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION.

8. INDEMNIFICATION.

8.1 Indemnification by Writer.

Writer shall, at its own expense, defend, indemnify and hold harmless ContentFly Inc, its Affiliates and its and their directors, officers, employees and agents (the “ContentFly Inc Indemnitees”) against losses, damages, expenses or costs (including but not limited to reasonable attorneys' fees) arising in connection with any action, suit or proceeding brought by a third party against any of the ContentFly Inc Indemnitees alleging that (a) Content provided by the Writer infringes or misappropriates the intellectual property or other rights of, or has otherwise harmed, a third party, or (b) Writer breached its warranties under Section 7.1 or any other term of this Agreement (“Writer Claims”). ContentFly Inc shall notify Writer promptly in writing upon becoming aware of all pending Writer Claims; provided that ContentFly Inc’s failure to do the foregoing will not limit Writer’s obligations except to the extent Writer is materially prejudiced hereby. Writer shall not settle any Writer Claims without ContentFly Inc’s written consent, or compromise the defense of any such Writer Claims or make any admissions in respect thereto.

9. LIMITATION OF LIABILITY.

9.1 Limitation of Liability.

EXCLUDING CONTENTFLY’S UNDISPUTED PAYMENT OBLIGATIONS TO WRITER, IN NO EVENT SHALL CONTENTFLY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR UNDER ANY OTHER THEORY OF LIABILITY, EXCEED THE LESSER OF $500 OR THE AMOUNTS ACTUALLY PAID TO WRITER HEREUNDER IN THE TWO MONTHS PRECEDING THE INCIDENT GIVING RISE TO LIABILITY.

9.2 Exclusion of Consequential and Related Damages.

IN NO EVENT SHALL CONTENTFLY HAVE ANY LIABILITY TO WRITER FOR ANY LOST PROFITS OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOST SAVINGS OR OTHER SIMILAR PECUNIARY LOSS) HOWEVER CAUSED AND, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR UNDER ANY OTHER THEORY OF LIABILITY, WHETHER OR NOT CONTENTFLY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. TERM AND TERMINATION.

10.1 Term of Agreement.

This Agreement shall commence as of the Effective Date and shall continue in effect until terminated by either party (“Term”). Either party may terminate this Agreement without cause on not less than 1 days’ prior written notice, or by otherwise following any termination mechanism provided for within the Services.

10.2 Termination by ContentFly Inc.

Writer agrees that ContentFly Inc, in its sole discretion, may suspend or terminate Writer’s account or use of the Services and remove and discard any Content within the Services, for any reason, including for lack of use or if ContentFly Inc believes that Writer has violated or acted inconsistently with the letter or spirit of this Agreement. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of Writer’s use of the Services, may be referred to appropriate law enforcement authorities. ContentFly Inc may also in its sole discretion and at any time discontinue providing the Services, or any part thereof, with or without notice. Writer agrees that any termination of Writer’s access to the Services under any provision of this Agreement may be effected without prior notice, and acknowledges and agrees that ContentFly Inc may immediately deactivate or delete Writer’s account and all related information and files in Writer’s account and/or bar any further access to such files or the Services. Further, Writer agrees that ContentFly Inc will not be liable to Writer or any third party for any termination of Writer’s access to the Services.

10.3 Surviving Provisions.

The following provisions shall survive any termination or expiration of this Agreement: Sections 2.7, 2.8, and 5 through 12.

11. DISPUTE RESOLUTION BY BINDING ARBITRATION.

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS WRITER’S RIGHTS.

11.1 Agreement to Arbitrate. This Dispute Resolution by Binding Arbitration section is referred to in this Agreement as the “Arbitration Agreement.” Writer agrees that any and all disputes or claims that have arisen or may arise between Writer and ContentFly Inc, whether arising out of or relating to this Agreement (including any alleged breach thereof), Content, Services, or any aspect of the relationship or transactions between the parties, will be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that Writer may assert individual claims in small claims court, if Writer’s claims qualify. Further, this Arbitration Agreement does not preclude Writer from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against ContentFly Inc on Writer’s behalf. Writer agrees that, by entering into this Agreement, Writer and ContentFly Inc are each waiving the right to a trial by jury or to participate in a class action. Writer’s rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.

11.2 Prohibition of Class and Representative Actions and Non-Individualized Relief. WRITER AND CONTENTFLY AGREE THAT EACH OF THE PARTIES MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH WRITER AND CONTENTFLY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S), EXCEPT THAT YOU MAY PURSUE A CLAIM FOR AND THE ARBITRATOR MAY AWARD PUBLIC INJUNCTIVE RELIEF UNDER APPLICABLE LAW TO THE EXTENT REQUIRED FOR THE ENFORCEABILITY OF THIS PROVISION.

11.3 Pre-Arbitration Dispute Resolution. ContentFly Inc is always interested in resolving disputes amicably and efficiently, and most Writer concerns can be resolved quickly and to the Writer’s satisfaction by emailing customer support at [[email protected] or [email protected]. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to ContentFly Inc should be sent to [ContentFly Inc, 1 King St W, 4800-238, Toronto, Ontario, Canada, M5H 1A1 (“Notice Address”). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If ContentFly Inc and Writer do not resolve the claim within sixty (60) calendar days after the Notice is received, Writer or ContentFly Inc may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by ContentFly Inc or Writer will not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which Writer or ContentFly Inc is entitled.

11.4 Arbitration Procedures. Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (“AAA”) rules and procedures, including the AAA’s Consumer Arbitration Rules (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, http://www.adr.org. Information about the AAA Rules and fees for consumer disputes can be found at the AAA’s consumer arbitration page, https://www.adr.org/consumer. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of this Agreement as a court would. All issues are for the arbitrator to decide, including issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under this Agreement and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.

Unless ContentFly Inc and Writer agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination will be made by AAA. If Writer’s claim is for $10,000 or less, ContentFly Inc agrees that Writer may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If Writer’s claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.

11.5 Costs of Arbitration. Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. To the extent any Arbitration Fees are not specifically allocated to either ContentFly Inc or Writer under the AAA Rules, ContentFly Inc and Writer shall split them equally; provided that if Writer is able to demonstrate to the arbitrator that Writer is economically unable to pay Writer’s portion of such Arbitration Fees or if the arbitrator otherwise determines for any reason that Writer should not be required to pay Writer’s portion of any Arbitration Fees, ContentFly Inc will pay Writer’s portion of such fees. In addition, if Writer demonstrates to the arbitrator that the costs of arbitration will be prohibitive as compared to the costs of litigation, ContentFly Inc will pay as much of the Arbitration Fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. Any payment of attorneys’ fees will be governed by the AAA Rules.

11.6 Confidentiality. All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.

11.7 Severability. If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than Section 10.2 titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement will be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of Section 10.2 above titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” are invalid or unenforceable, then the entirety of this Arbitration Agreement will be null and void, unless such provisions are deemed to be invalid or unenforceable solely with respect to claims for public injunctive relief. The remainder of this Agreement will continue to apply.

11.8 Future Changes to Arbitration Agreement. Notwithstanding any provision in this Agreement to the contrary, ContentFly Inc agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while Writer is a user of the Services, Writer may reject any such change by sending ContentFly Inc written notice within thirty (30) calendar days of the change to the Notice Address provided above. By rejecting any future change, Writer is agreeing that Writer will arbitrate any dispute between the parties in accordance with the language of this Arbitration Agreement as of the date Writer first accepted this Agreement (or accepted any subsequent changes to this Agreement).

GENERAL PROVISIONS.

12.1 Relationship of the Parties.

The parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary, sales representative or employment relationship between the parties. As such, Writer is solely responsible for the payment of all withholding taxes, social security, unemployment or disability insurance, benefits, or similar items relating to Writer’s compensation received under this Agreement, and Writer shall neither bind ContentFly Inc to any third-party terms nor have no authority to make or accept any offers or representations on ContentFly Inc’s behalf. Writer shall not subcontract others to provide any Content without written consent from ContentFly Inc (in which case, Writer shall be responsible for the performance of such subcontractor and shall pass through all applicable restrictions and obligations of this Agreement). Writer agrees to comply with the Writer Policies that affect Writer’s services under this Agreement.

12.2 No Third-Party Beneficiaries.

Except as expressly provided in this Agreement, there are no third-party beneficiaries to this Agreement.

12.3 Notices.

All notices under this Agreement shall be in writing and shall be deemed to have been given upon: (i) personal delivery; (ii) the second business day after mailing; (iii) the second business day after sending by confirmed facsimile; or (iv) the second business day after sending by email. Notices to ContentFly Inc shall be addressed to the attention of the Legal Department. Notices to Writer shall be addressed to Writer’s signatory of this Agreement unless otherwise designated below.

12.4 Waiver and Cumulative Remedies.

No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right. Other than as expressly stated herein, the remedies provided herein are in addition to, and not exclusive of, any other remedies of a party at law or in equity.

12.5 Severability.

If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, the provision shall be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of this Agreement shall remain in effect.

12.6 Assignment.

Writer may not assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of ContentFly Inc (not to be unreasonably withheld). Any attempt by Writer to assign its rights or obligations under this Agreement in breach of this section shall be void and of no effect. ContentFly Inc may freely assign this Agreement. Subject to the foregoing, this Agreement shall bind and inure to the benefit of the parties, their respective successors and permitted assigns.

12.7 Governing Law.

This Agreement shall be governed by the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. No choice of laws rules of any jurisdiction shall apply to this Agreement. The application of the United Nations Convention on Contracts for the International Sale of Goods to this Agreement is expressly excluded. The parties confirm that it is their wish that this Agreement as well as all other documents relating to this Agreement, including notices, be drawn up in English only.

12.8 Venue; Waiver of Jury Trial.

The provincial and federal courts located in Toronto, Ontario, Canada, shall have exclusive jurisdiction to adjudicate any dispute arising out of or relating to this Agreement. Each party hereby consents to the exclusive jurisdiction of such courts. Each party also hereby waives any right to jury trial in connection with any action or litigation in any way arising out of or related to this Agreement.

12.9 Export.

Writer acknowledges and agrees that the Services may be subject to export and import controls under the regulations of Canada, the United States and other countries, and Writer shall comply with all export and import control regulations of such countries. Writer shall not use the Services for any purposes prohibited by export laws, including, without limitation, nuclear, chemical or biological weapons proliferation. Writer shall be responsible for procuring all required permissions for any subsequent export, import or use of the Services.

12.10 Entire Agreement.

This Agreement constitutes the entire agreement between the parties, and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. No modification, amendment, or waiver of any provision of this Agreement shall be effective unless in writing and signed by the party against whom the modification, amendment or waiver is to be asserted. Notwithstanding any language to the contrary therein, no terms or conditions stated in a Writer purchase order or in any other Writer order documentation shall be incorporated into or form any part of this Agreement, and all such terms or conditions shall be null and void.

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