Draft

Draft Help Centre

You can purchase blocks of words anytime under My Account > Purchase words, or by clicking "Purchase words" in the bottom left corner of your dashboard. Just make sure you have a credit card entered under "Payment sources."

If you want to take advantage of volume discounts, consider buying the amount you know you'll need for the next few months.

If you don't have enough words to fulfill a request or want to pay for briefs individually, you can do so in the last step of the Briefs tool. Just fill out a brief and you'll be prompted to enter your card information at the end.

NOTE: Words expire 1 year after purchase.

Understand the various payment methods available for purchasing briefs on Draft, ensuring a seamless transaction process.

How do I pay for briefs?

Here are our estimated turnaround times based on length. Please note these can vary at times depending on complexity and the bandwidth of the marketplace.

When you've submitted a content request on your dashboard, you'll be able to view the estimated deadline for when the piece will be completed and returned to you.

We're currently unable to offer expedited turnaround times, the deadline on the dashboard is when you can expect the content back.

Note that the turnaround time can vary based on the complexity of the article or if clarification is needed.

Understand the expected project completion timelines on Draft, including factors that may influence turnaround times and how to manage expectations.

What are the turnaround times?

You can message your writer directly on each job page on the Draft dashboard. 

This is your main line of communication as we're a ghostwriting service and don't connect writers and customers off of our platform.

You can provide additional updates or check in with the writer through the messaging pane.

If your writer has any questions or needs to contact you, they'll send a message and you'll get an email notification to respond.

If either of you has trouble reaching the other, our support teams will help bridge this gap.

Find out how to message and communicate directly with your assigned writer on Draft for a smooth collaboration process.

How do I message my writer?

Wondering what to include in your brief? Check out examples of strong briefs below. We've broken them down into different topics:

Discover effective content brief examples that provide clear instructions and guidance to writers, resulting in high-quality output for your projects.

Examples of good content briefs

Now that you've requested an article, here's what happens next and the stages it will go through on the dashboard. 


Right after your article is requested, it will show up in the "New" column. This means it's now visible to writers to claim, as indicated by the "Finding writer" tag. 
Our matching algorithm shows it to a small subset of writers on our marketplace that are best to claim it at that time. 
If you need to make any changes to the brief details, you can open up the job, make edits, and re-save it. 
  
NOTE: writers always have the final say to claim work, we do not assign it to them. 



Once your article is claimed by a writer, it moves to the "In Progress" column. This means your writer is now working on your content. 


 or needs to contact you, they will send a message directly on the job page and you'll get an email notification to respond. This is your direct line of communication with the writer. If either of you has trouble reaching the other, our support teams will help bridge this gap. 
While we try to limit this situation, 

if your writer requires more time for any reason

, they'll request a deadline extension. You'll receive an email notification to review this request and can approve or reject it. 
NOTE: If you do not respond within 24 hours (with the exception of Saturday-Monday), it will automatically be approved.
The writer also has access to the "Request Length Change" feature and 

 based on the work they've done. If you approve this request, your quota will automatically be updated. 



The time has come! The first draft of your content is ready to review. 
You'll receive an email notification with the draft attached and can also log in to open up to job in the "Ready for Review" column. 
Once you read through the content, you can either "Approve" it if it's ready to use, or "Request revision" if you have feedback you'd like applied. 
NOTE: You have 14 days to request a revision before the job closes. 
If you "Request revision", the article will go back to "In Progress" and the writer will be given five (5) days to submit a new draft. 
If you "Approve" the job, it will be closed out and you can't request further revisions or message the writer. 
At this point, 

it's very important to rate your content!

 Why? It helps us quality control our marketplace. Writers with an average rating below 4 stars are offboarded from our platform, so make sure you have your feedback heard! 




5 Stars = overall great, followed brief, ready to publish
4 Stars = overall good, mostly followed brief, needs light edits (<30m) to publish
3 Stars = okay, missed some instructions, needs edits (>30m) to publish
2 Stars = poor, did not follow most of brief, needs heavy edits (>1hr) to publish
1 Star = terrible, completely missed the mark, requires full rewrite 
If you rated this article 5 stars and want to work with this writer again, click the heart icon next to the writer's name. This will add them to your preferred writer team.



After an article is marked "Approved" or 14 days pass, it will move to the "Completed" column. 
This is where you can continue to access all past jobs and download the files. 


Remember to rate as many of your jobs as you can!

 Rating helps you get better writer matches and helps us keep only the best writers on our platform. 

Navigate through the stages and processes of the Draft dashboard, from requesting an article to reviewing, approving, and accessing completed projects.

The dashboard stages and processes

Check out this walkthrough of creating and requesting briefs on Draft using the Briefs tool!

The better the brief, the better the content. Using the Briefs tool and providing writers with an outline is the key to success!

Here's how to request content on the platform and tips for briefs. The better the brief, the better the article. We don't make the rules.

How to write a great brief & submit it on Draft

Did you just sign up for Draft? Here's your step-by-step guide to get started and be successful. 

Requesting your first article