I'm thinking about becoming a customer

Thinking about using Draft for your content needs? Here's everything you want to know!

18 articles in this collection
Written by Sarah

FAQs

Frequently Asked Questions

Your most common questions about Draft, answered.

Written by Sarah
Updated over a week ago

Overview of Draft

How does it work?

Here's a quick rundown of how you can request and manage your content with Draft.

Written by Sarah
Updated over a week ago

Do I own the content?

Yes! You fully own all of the content you request.

Written by Sarah
Updated over a week ago

Where are you based?

We proudly call Toronto home but we have a global presence.

Written by Sarah
Updated over a week ago

Where are your writers located?

Our writers are all native English speakers and are located mainly in North America as well as the UK and Australia.

Written by Sarah
Updated over a week ago

Creating Content with Draft

What types of content can I create?

Essentially anything written! We most often do blog posts, social posts, landing page copy, and marketing emails.

Written by Sarah
Updated over a week ago

How many pieces of content will I get?

You can divvy up the words you purchase however you like, as long as each request is at least 300 words.

Written by Sarah
Updated over a week ago

Do you provide images?

Draft writers source images upon request, be sure to mention this in your brief.

Written by Sarah
Updated over a week ago

Do you do research?

Our writers can do their own research. Please specify the types of sources and volume of research required in the brief.

Written by Sarah
Updated over a week ago

How long can articles be?

Your content requests can be as short as 300 words and as long as... you want!

Written by Sarah
Updated over a week ago

What are your turnaround times?

1,000 words typically takes 5 business days to draft.

Written by Sarah
Updated over a week ago

Do you offer edits or revisions?

We offer edits and revisions on any content we do for you and we also proofread existing content you have.

Written by Sarah
Updated over a week ago

How do you ensure quality?

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Updated over a week ago

Content Samples

Do you have content samples?

Yes! You can check out our blog for samples from Draft writers and access more in this article.

Written by Sarah
Updated over a week ago

Pricing & Payment

What is your pricing?

Purchase blocks of words as you need them, starting at 10c per word and decreasing with higher volume usage.

Written by Sarah
Updated over a week ago

How does the trial work?

We offer a money-back guarantee on your first 4,000 words requested.

Written by Sarah
Updated over a week ago

Do you charge sales tax?

We only charge sales tax for Canadian customers and the amount is based on your location.

Written by Sarah
Updated over a week ago

What is the Draft refund policy?

We offer a refund on your first 4,000 words if you aren't happy with the service. Otherwise, refunds are provided on a case by case basis.

Written by Sarah
Updated over a week ago